Joe was helpful, friendly and informative. Give him a raise.
– Steve Jenkins
I have been coming to Chapman Acura for 13 years. I love my Acura TLX, and have never been disappointed with the service I receive at Chapman. Joe is the BEST service adviser I have ever had. Keep up the good work.....
– Bruce J.Feldman
Service department was very competent as well as their mechanic who figured out why I had gone through 3 batteries in a year. Also found that my Acura service department in California had installed my brake pads upside down. Impressive! Very happy with Chapman Acura.
– Cindy Brown
Excellent Customer Service
As always Joe, Steve and crew did a great job of directing the service appointment from start to finish. Thankful to have such a motivated and reliable team at Chapman Acura.
– Eugene Romero
All requested service were performed quickly and with quality. Having the car washed is a nice touch, thanks! I am always treated so well at Chapman.
Always great service. Joe Cossano is the best!!! Been going there exclusively for 10 years.
– David Spann
Having my car serviced for the first time at Chapman Acura was an extremely pleasant and efficient experience. My service agent was informed and helpful in every way.
– Mary Weinstein
My lease was about to expire, so I have been looking around at a number of different options...and I am also moving so I had NO time to shop! But when I sat in the RDX I fell in love!...and when I said I did not have a lot of time to spend there, they told me I would be finished in an hour and a half!...and I was!...Love my new SUV, and the deal I got!...and the expediency! ??
– Jasemine Barnes
Service was prompt and courteous.
Completely satisfied with results.
– GEORGE LIGGINS
Always great service you can trust
Shaun and the service staff always do a great job and consider their customers their number one priority. After determining the brake replacement done on my Acura RLX had to be redone due to an unforeseen issue, Shaun insisted on keeping the car for my own safety. Gave me a great RDX loaner for a few days until I was able to comeback. He kept the price as quoted even though an extra service had to be performed. My brakes were replaced and my car is back to normal. Great customer service. Overall awesome experience as expected.
– Ricardo Herrera