Acura Collision Center

Acura Collision Center

5300 S. Palo Verde Rd., Tucson, AZ 85706
520-901-2000
M-F
Mon - Fri
7:30am - 5:30pm
SAT
Saturday
8am - 2pm
SUN
Sunday
Closed

Our Tucson Collision Center is located south of I-10 on Palo Verde Road in south Tucson. We repair all makes and models, and our technicians are factory-certified to use the latest techniques to restore your vehicle to like-new condition. In addition to offering a lifetime guarantee on paint and workmanship, we also work with all insurance companies to ensure your vehicle is repaired quickly. Additionally, we offer convenient financing plans for any out-of-pocket expenses you may incur.

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What sets Chapman Collision apart from the rest?
  • Free estimates
  • We repair all makes and models
  • Lifetime warranty on all paint and workmanship
  • We work with all insurance companies
  • On-site paintless dent repair
  • Five year nationwide warranty with Carstar

Meet Our Staff

Tom Hiller
Tom Hiller
Manager
(520) 901-2005
Email Tom
Eric Thrall
Eric Thrall
Assistant Manager
(520) 901-2013
Email Eric
Ben Eckley
Ben Eckley
Parts Manager
(520) 901-2003
Email Ben
Bethany Shepherd
Bethany Shepherd
Clerical
(520) 901-2002
Email Bethany
Johnny Chavez
Johnny Chavez
Estimator
(520) 901-2004
Email Johnny
Teresita Gallardo
Teresita Gallardo
Estimator
(520) 202-5906
Email Teresita
Patrick Grutz
Patrick Grutz
Estimator
(520) 901-5855
Email Patrick
Ernesto Mendoza
Ernesto Mendoza
Estimator
(520) 512-5844
Email Ernesto
Trevor Moore
Trevor Moore
Estimator
(520) 901-2007
Email Trevor
Mike Norris
Mike Norris
Estimator
(520) 901-2046
Email Mike
Dustin Aegerter
Dustin Aegerter
Parts
(520) 901-2016
Email Dustin
Jason Anderson
Jason Anderson
Parts
(520) 901-2033
Email Jason
Courtney Krok
Courtney Krok
Receptionist
(520) 901-2000
Email Courtney
Acura Collision Center

Frequently Asked Questions

Your car: the second largest investment you'll make!

Never drive a vehicle that could be unsafe to drive due to collision damages. Here at Chapman we will gladly arrange to have your vehicle towed to the repair facility.

Some Insurance Companies may want you do visit their drive-in claims center before having your vehicle repaired. You can do this or you may leave your vehicle at our repair facility and ask that the insurance company inspect the vehicle here. Chapman works closely with all insurance companies and we keep close communication with them to advise them of all work and repairs that need to done to your vehicle to ensure that you are getting your repairs done safely and quickly.

By law, you are not required to obtain more than one estimate or appraisal for the repairs to your vehicle. All you need to do is advise the insurance company that you have chosen Chapman Collision and we will take care of the rest!

Here are answers to some frequently asked questions about the repair process:

  • You have the right to choose the repair facility of your choice. Your insurance company cannot require you to go to a particular shop; however they may recommend a reputable repair facility in your area.
  • Differences in repair estimates are common. A lower estimate may not include all necessary work and could ultimately delay the repair process. If you're not sure why one estimate is different from another you have received, don’t hesitate to ask one of our trained staff and they can explain any differences to you.
  • Make sure that the repair facility offers a warranty on all repairs. Chapman Collision offers every customer our industry-best warranty that protects you for as long as you own your vehicle.
  • Choose a repair facility that has unibody repair equipment and trained technicians.
  • Choose a facility that has "Standard Operating Procedures" in place to ensure that you will receive excellent customer service.
  • Let us help guide you through the claims process and help you work with the insurance company. Chapman Collision has established positive business relations with virtually every insurance company, this allows for a faster, smoother repair process.
  • Ask the repair center to pre-arrange a rental vehicle. The average car is in the repair shop for approximately two weeks, ask if the shop can make recommendations for a rental company.
© 2018 Chapman Automotive Group
*We reserve the right to make changes without notice and are not responsible for typographical errors. All vehicles subject to prior sale. These estimates reflect new EPA methods beginning with 2008 models. Your actual mileage will vary depending on how you drive and maintain your vehicle. Actual mileage will vary with options, driving conditions, driving habits and vehicle's condition. Mileage estimates may be derived from previous year model. Automotive content displayed withing this website is populated from ©Certain and ©DataOne Software and is protected under the United States and international copyright law. Any unauthorized use, reproduction, distribution, recording or modification of this content is strictly prohibited.
*Includes down payment with no security deposit. Tax, title, registration and dealer doc fee extra. Dealer participation may affect price of vehicle. Offer expires 09/05/18. The Acura Military Appreciation Offer is limited to the 48 U.S. contiguous states, Alaska and Hawaii. (1) For well-qualified clients who meet the Military Appreciation Offer criteria, subject to approval by Acura Financial Services (AFS). Bonus offer applies toward any 2018 or newer model year Acura (excluding the NSX) that are eligible for new vehicle rates when financed or leased through AFS. Vehicle must be new, unregistered and not previously reported sold. Only offered at participating dealerships. One $750 Military Appreciation Offer per vehicle. LEASE: $750 applied toward the cap cost of vehicle. Monthly payment and total due at lease signing are calculated after $750 reduction. Cannot be combined with Zero Due at Signing Lease program. PURCHASE: $750 applied toward down payment. (2) This offer applies to active duty and ready reserve personnel and their spouses. This offer also applies to eligible U.S. Military Veterans and their spouses within one year of separation from active service. U.S. Military Retirees are also eligible regardless of the date of separation from active service. Spouses of U.S. Military Retirees are only eligible within one year of their spouses’ separation from active service. All spouses must present proof of relationship. (3) A valid Military Leave and Earnings Statement (LES) is required as proof of eligibility. During the term of a retail installment finance contract or lease with AFS, the Buyers may not take their vehicle outside of the United States without the prior written consent of AFS. During the term of the retail installment finance contract or lease, Buyers must notify AFS immediately of any change in Buyer’s address. Offer valid through March 31, 2019, unless terminated earlier by AFS.
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